Policy for Obserc
1. Introduction
Obserc ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how Obserc collects, uses, stores, and protects your information when you use the Obserc mobile application and related services.
Obserc is designed to support personal safety and social connectivity through trusted networks known as Circles. Because the app includes location sharing and safety alerts, some data is required for the app to function properly.
By using Obserc, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Account Information
When you create an account, we may collect:
Name
Username
Email address
Phone number
Home location (optional)
Emergency Contacts (optional)
This information is used to create and manage your account and enable communication with your trusted network.
2.2 Location Information
Obserc may collect location information to support core safety features such as:
SOS Beacon alerts
Circle member location visibility
Find Your Squad functionality
Night Out Mode safety tools
Location data may include:
GPS location
Approximate location
Device location updates while the app is active
Location sharing only occurs with users you have explicitly added to your Circles.
You can disable location access at any time through your device settings, although certain safety features may no longer function properly.
2.3 Safety Event Data
When safety features are used, Obserc may collect data related to safety events such as:
SOS beacon activations
Critical alerts
Safety call triggers
Circle notifications
Activity interactions
This information helps ensure that alerts are delivered correctly and allows users to review safety activity within their Circle.
2.4 Device and Usage Information
We may automatically collect limited technical information including:
Device type
Operating system
App version
Device identifiers
Basic diagnostic information
This information helps us maintain service reliability and improve app performance.
3. How We Use Your Information
We use collected information to:
Provide and operate the Obserc service
Enable Circle safety networks
Deliver SOS alerts and safety notifications
Allow trusted contacts to respond to safety events
Improve the performance and reliability of the app
Provide customer support
Maintain the security of the platform
We do not sell personal data to third parties.
4. Sharing of Information
Your information may be shared in the following circumstances:
4.1 With Your Circle Members
Certain information is shared with users you choose to add to your Circles, including:
Your username and profile information
Your safety alerts
Your shared location when safety features are active
You control who can join your Circle.
4.2 Emergency Situations
If you activate certain safety features such as an SOS Beacon or emergency call, your information (including location) may be shared with:
Your Circle members
Emergency services (when applicable)
This sharing occurs only when safety features are triggered.
4.3 Service Providers
We may use trusted third-party services to operate the platform, such as:
Cloud infrastructure providers
Notification delivery services
Analytics services
These providers are only given access to the information necessary to perform their services.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
Security measures may include:
Encrypted data transmission
Secure cloud infrastructure
Access controls and authentication systems
However, no system can guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to provide the Obserc service.
If you delete your account, your personal information will be removed from our active systems within a reasonable period unless retention is required for legal or operational reasons.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Restrict or object to certain processing activities
Requests may be submitted by contacting us using the information below.
8. Children's Privacy
Obserc is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that personal data from a child has been collected, we will take steps to delete such information.
9. Third-Party Services
Obserc may include links or integrations with third-party services. These services operate under their own privacy policies, and we are not responsible for their data practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
When changes are made, we will update the "Last Updated" date at the top of this policy.
Continued use of the app after updates indicates acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Email: support@obserc.com
Website: https://obserc.com
Safety Disclaimer
Obserc is designed to support personal safety, but the app cannot guarantee protection in all situations. Users should always rely on their judgment and contact emergency services when necessary.
